PeachMe Support
What do you need help with?
Choose the role or task that matches what you are doing. Each guide takes you from the right starting point to a clear result.
Choose your starting point
Popular tasks
Go directly to the guidance or destination you need now.
Hand over or receive a machineScan the booking, start the session, and complete the return.Book a machine sessionFind a venue, choose a slot, and review the separate court requirement.Set up and use a machineUse the app, remote, safety guidance, and model-specific instructions.Open an existing bookingCheck the time, venue, payment state, QR code, or receipt.
Player help
Start with the guide that matches where you are now, from choosing a machine session or Practice Pass to resolving a problem on court.
Find and book a sessionBrowse venues and available machine times.Read guidePrepare and use the machineReview app setup, controls, safety, and battery care.Read guideReview your bookingsReopen an active or completed machine session.Read guideTroubleshoot a sessionHandle normal ball variation, refill notices, machine errors, and refund requests safely.Read guideBook and use a Practice PassReserve a Weekend Pass, collect the machine at PeachMe HQ, and return it for settlement.Read guide