Before you travel
Prepare for your machine session
Check the booking, separate court, payment, time, and check-in code before you leave so the venue manager can hand over the right machine.
Open your bookingsBefore you start
- Open the same PeachMe member account that made the booking.
- Have the venue's separate court confirmation available outside PeachMe.
- Charge your phone and enable mobile data and Bluetooth for the on-court setup.
- Your bookings
- Upcoming
- Booking detail
- QR
The booking detail is the source of truth for venue time, machine, payment, QR, and any separate-court reference you entered.
- 1
Open the correct booking
Open Your bookings and choose the Upcoming session for the correct venue. Compare the local start time, machine, and check-in window.
- 2
Check that payment is ready
Upcoming with a preauthorized payment is ready for session day. Awaiting payment is not confirmed; finish payment before the booking window expires.
- 3
Confirm the separate court
Reopen the venue's court confirmation and make sure its court time covers the PeachMe machine session. PeachMe cannot verify or change that reservation.
- 4
Arrive within the check-in window
Go to the named venue early enough to find the machine desk. Follow local access rules and ask the venue manager before moving or switching on equipment.
- 5
Show your PeachMe code
Open the booking QR or PeachMe membership card and let the venue manager scan it. Wait until the matching machine has been handed over and the session shows Active.
Booking
Upcoming and correct time
Court
Reserved separately
Payment
Authorization ready
Check in
QR scanned at venue
You're done when
You are at the correct venue within the check-in window, your court is separately reserved, and the venue manager has scanned your code and handed over the matching machine.
If something doesn't match
- The QR is not visible: confirm the booking is Upcoming or Active and that you are inside its check-in window. Refresh the booking detail before asking the venue manager to search by the membership card.
- The booking says Awaiting payment: use the payment action immediately if it is still offered. The machine must not be handed over before confirmation.
- The venue or time is wrong: do not use another machine or another member's booking. Open the correct booking or contact PeachMe support.
- You are late or the venue desk is unavailable: contact the venue first, then PeachMe with the booking reference. Do not assume the session or payment changes automatically.