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Right of Withdrawal

2026-04-11

Withdrawal Policy

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier indicated by you, acquires physical possession of the goods.

How to Exercise Your Right

To exercise the right of withdrawal, you must inform us:

TDF Labs GmbH Rosa-Bavarese-Str. 3 D-80639 Munich Email: [email protected] Phone: +49 151 68153269

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Return of Goods

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

Model Withdrawal Form

[Placeholder — to be completed by legal counsel]

To: TDF Labs GmbH, Rosa-Bavarese-Str. 3, D-80639 Munich, [email protected]

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

- Ordered on / received on: - Name of consumer(s): - Address of consumer(s): - Signature of consumer(s) (only if this form is notified on paper): - Date:

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