Multi-day machine rental
Book and use a Practice Pass
Reserve a machine for a weekend, collect it at PeachMe HQ Munich, use it on your own separately booked court, and return it for settlement.
Browse Practice PassBefore you start
- Weekend Pass booking is currently available for R3, V3, and P3. Week and Month options are previews and cannot yet be booked.
- Sign in with your PeachMe member account and have a payment method ready for the rental fee and deposit authorization.
- Reserve and pay for your court separately. The Practice Pass includes the machine bundle, not a tennis or padel court.
- Pickup and return are handled by PeachMe HQ, not by a venue manager at your court.
- Choose
- Pay
- Pick up
- Use
- Return
Your rental detail connects every stage: reservation, payment, HQ handover, return inspection, and deposit settlement.
- 1
Choose a Weekend Pass
Open Practice Pass, compare the R3, V3, and P3 bundles, and choose the machine that fits your practice. Review the rental fee, deposit, included active-time allowance, and pickup location before continuing. Week and Month cannot yet be booked.
- 2
Select pickup and return times
Choose available pickup and return slots at PeachMe HQ Munich. Both handovers use the same hub at Rosa-Bavarese-Str. 3, 80639 Munich; keep the confirmed local times free for travel and the condition check.
- 3
Review payment and terms
Checkout holds the selected bundle briefly while you pay the rental fee and authorize the displayed deposit. Read and accept the required rental, liability, safe-use, and withdrawal acknowledgements before placing the order. Do not repeat checkout if the result is still processing.
- 4
Confirm the rental
Open Practice Pass rentals under your account and select the new rental. A confirmed rental shows the machine bundle, HQ, pickup and return times, fee, deposit, documents, and status timeline. Keep the confirmation email and rental reference available.
- 5
Collect the complete bundle
Arrive at PeachMe HQ during the pickup slot and show the short-lived pickup QR from the Practice Pass rental detail in the mobile app. The PeachMe operator records the machine condition and included machine, battery, charger, remote, and practice balls before you sign for handover.
- 6
Use it safely on your own court
Transport and store the bundle dry, stable, and secure, then follow the machine safety and connection guide at your separately reserved court. If the machine has a complex fault, stop, record the code or symptom, and contact PeachMe immediately. A venue manager does not manage Practice Pass equipment.
- 7
Return the complete bundle
Bring the machine and every supplied accessory back to PeachMe HQ during the return slot and show the mobile return QR. The operator compares the return condition with the pickup record. Contact PeachMe before the slot if you expect to be late or an item is missing.
- 8
Review the settlement
After return, check the rental timeline as the status moves from Returned to Completed. A clean, complete return releases the deposit authorization. Any approved charge for damage, a missing accessory, cleaning, or other rental adjustment appears in the settlement summary and email.
Reserve
Choose bundle and HQ slots
Collect
Scan QR and confirm condition
Practice
Use safely on your court
Settle
Return and release deposit
You're done when
The rental shows Completed, the full bundle has been returned and inspected, and the deposit is released or a clearly documented settlement is visible in your account.
If something doesn't match
- Week or Month cannot be selected: these options are visible previews. Choose an available Weekend Pass or check again when a longer duration is launched.
- No pickup or return slot is available: choose another date or machine. Do not travel to HQ without a confirmed handover window.
- Checkout is pending or payment failed: open Practice Pass rentals before trying again. Resume only if the pending rental still offers an action; otherwise begin a new reservation.
- You need to cancel: use Cancel rental only while the pending rental offers it. After confirmation or payment, contact PeachMe support before pickup; a refund or cancellation is not automatic.
- The pickup or return QR is missing: refresh the rental detail in the mobile app and confirm the correct rental and handover window. Bring the rental reference and contact PeachMe HQ if it remains unavailable.
- The machine fails during the rental: stop it safely, record the machine ID, error code, time, and one focused photo or video, then contact PeachMe. Do not ask a court's venue manager to repair or settle a Practice Pass machine.
- You may return late or cannot return every item: contact PeachMe before the return window and follow the operator's instructions. Do not leave the machine unattended at HQ or a court.
- The deposit or settlement looks wrong: contact PeachMe with the rental reference and settlement detail. Do not create another rental or send full card data to resolve it.